Contact Us

Regular and after hours phone:
(979) 458-5200
or

Self-Service

Suspicious Email? What do you do?

Suspicious Email? What do you do? Forward it (Ctrl+Alt+F) to security@tamu.edu

Creating Accessible PDFs

Guides and resources for setting up proper accessibility on your PDF documents.

How to test for accessibility compliance on PDF Files

Resources for testing accessibility and remediating PDF Documents

Menu Links to External Sites

How to create a menu link to an external site that opens in a new window.

Fix PDF View Problems for Chrome and Edge Browsers

This article provides instructions on how to fix the "Please wait..." in-browser PDF preview errors when opening some PDF's on websites using Google Chrome or Microsoft Edge.

Siteimprove Web Accessibility Tool

This article provides instructions on how to use the Siteimprove website tool to report on and address website accessibility and quality assurance issues for your Kentico websites.

Check your Test Site for Accessibility Compliance with the Chrome Extension

This article shows how to install and use the "Siteimprove Accessibility Checker” Chrome browser extension.  It allows users to check and fix the accessibility compliance on their development and QA/test instances of their websites.  The online Siteimprove tool can only check live/production websites at this time.

Kentico Essentials Self-Paced Training

This self-paced training is designed for existing clients with live Kentico websites that have hired a new employee or assigned new responsibilities to an existing employee for maintaining their Kentico website.  This is the fastest way to get trained to edit your Kentico website.

Content Editor Best Practices

Best Practices

Create & Edit a Page

How to create and edit pages in Kentico

Create & Edit Links

How to create and edit links in Kentico

Upload, Insert , & Edit an Image

How to upload, insert, and edit images using Kentico media libraries.

Hiding Pages on the Site Menu

How to hide a page from navigation in Kentico

Create an Event

How to create an event in Kentico CMS

Content Editor Toolkit

A toolkit of external resources for Kentico Content Editors (CMS Editors) and Content Creators.

Produce Camtasia Recording For The Web

Produce a Camtasia recording into an .MP4 file that can be streamed.

Embedding videos (Media Site and other external sites)

Mediasite is an application to allow content creators at Texas A&M University to have more control over the distribution of their streaming or downloadable media content. The system is also designed to protect against copyright infringements and theft of intellectual property.

Creating a New Blog Container

If your site supports it and you have a blog page template already for your site, you can create a new Blog instance.  After you create a Blog instance (or container), you can start adding Blog Months and Blog Posts to it.

Create a Blog Post

How to create a blog post in Kentico

Website Accessibility Training

This article provides instructions for registering for Free Electronic and Information Resource (EIR) accessibility training.

Website Requirements Documents

Links for clients to download the Web CMS website requirements documents.

Official Kentico User Documentation

Links to official Kentico documentation, for general users

How to clear your browser's cache

Sometimes your browser will have an outdated cache and Kentico will display incorrectly.  This instructs users how to fix this.

Using PITO ServiceDesk Plus

Learn how to access and use PITO ServiceDesk Plus

Skype Setup

How to set up skype with your TAMU exchange account.

Outlook Setup

Setting up Outlook 2013 for the first time

Adding an Additional Mailbox

How to add an additional mailbox in Outlook

Changing Unread Mail Settings

How to access and change Outlook's unread mail settings.

Restore Public Folders

How to restore public folders in Outlook

Turn Off Caching Mode

How to turn off caching mode in Outlook

Outlook Room Calendars

How to view and book room calendars in Outlook

Using an S/MIME Certificate

How to get, install and use a S/MIME certificate for email digital signature

Sharing an Outlook Calendar

How to share a calendar on Outlook

Setup Exchange for iPhone & iPad

How to setup exchange for mobile apple products

Web Calendar Unsubscription

How to unsubscribe from web calendars on a variety of platforms

How to Create a Google Apps Team Drive

This article provides instructions on how to use Google Apps to create a team drive, add members to your drive, set permissions, add/organize files and folders as well as share files.